Shipping Policy

Shipped items should arrive within 2-3 business weeks, however due to the current pandemic this prediction may vary slightly. Local pickup will only be available for customers living within a 5km radius of Camberwell and Surrey Hills in Victoria. If you do not live within these areas please select ‘shipping’ as your method of delivery. In the event that your product is damaged in the mail, please contact the vendor from which you made the purchase to inquire on their individual refund or replacement policy.If your purchase happens to be lost in the process of postage or otherwise cannot reach you, we will provide a refund if our courier service also states that this is the case. Unfortunately, if the courier expresses that your product has reached the delivery address, we are unable to provide further assistance.

Refund Policy

In the event that your product is damaged in the process of delivery or shipping, please contact the vendor from which you made the purchase to inquire on their individual refund or replacement policy.If your purchase happens to be lost in the process of postage or otherwise cannot reach you, we will provide a refund if our courier service also states that this is the case. Unfortunately, if the courier expresses that your product has reached the delivery address, we are unable to provide further assistance. On the unlikely condition that your product was never posted you will receive a full refund on your purchase, or may request that it be shipped immediately.

Cancellation / Return / Exchange Policy

As a whole we do not accept any returns or exchanges, however some specific vendors may be an exception to this rule. Therefore we recommend that you contact the vendor that you purchased the product from and inquire into their individual policy. We do not accept cancellations.

{"cart_token":"","hash":"","cart_data":""}